Privacy Policy.
Last updated 28 September 2026
- We only collect what you send us, and use it to reply and do the work.
- No tracking, no analytics or advertising cookies, and we never sell your data.
- You can ask us to see, correct or delete your data at any time.
Who we are
SKAYL (“SKAYL”, “we”, “us”) is a creative studio working across the UK and Sri Lanka. We’re responsible for the personal data described in this policy. If you have any question about it, email hello@skayl.digital.
What we collect
When you use our contact form, we collect what you enter:
- Your name and email address
- What you need help with, and your timeline and budget if you choose to share them
- Your message about the project
If you email, call or message us, we keep that correspondence. If you become a client, we also hold what’s needed to deliver the project and bill for it — contact details, project materials you share, quotes and invoices.
Like any website, our hosting provider records basic technical information (such as your IP address, browser and the pages requested) in server logs, to keep the site running and secure. Our contact form also briefly uses your IP address to block spam; it isn’t stored.
How we use it — and why we’re allowed to
- To reply to your enquiry and discuss a possible project — because you asked us to (steps before a contract / our legitimate interests)
- To deliver the work you’ve hired us for — to perform our contract with you
- To keep business, tax and accounting records — because the law requires it
- To keep the website secure and free of spam — our legitimate interests
We don’t send marketing emails unless you’ve asked to receive them, and we never sell or rent your personal data to anyone.
How long we keep it
- Enquiries that don’t become projects — up to 24 months, then deleted
- Client and project records — for as long as the law requires for tax and accounting purposes (typically six years)
- Server logs — kept by our hosting provider for a short period, for security
Your rights
You can ask us to:
- See the personal data we hold about you
- Correct anything that’s wrong
- Delete your data, where we don’t need to keep it
- Restrict or object to how we use it
- Give you your data in a portable format
Email hello@skayl.digital and we’ll respond within one month. If you’re unhappy with how we’ve handled your data, you can complain to the UK Information Commissioner’s Office (ico.org.uk). If you’re in Sri Lanka, you also have rights under the Personal Data Protection Act, No. 9 of 2022.
Keeping it safe
We use reputable providers, encrypted connections and access limited to the people doing the work. No system is perfectly secure, but we take care to protect what you share with us.
Changes to this policy
If we change how we handle personal data, we’ll update this page and the date at the top.